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Facts & Fiction

Rather than leave you with questions about what we do and what it means, we would rather give you answers.

Here we answer frequently asked questions, shatter myths, explain jargon and acrronyms, plus showcase real case studies from NHS staff and patients.

Corporate FAQs: key business issues

We answer important corporate issues about the National Programme for IT.

Systems & Services FAQs

Unsure about something? Get the background to our systems and services.

NHS staff case studies

NHS staff share their first-hand experiences of using our systems and services.

Patient case studies

Patients share their personal experiences of benefiting from our systems and services.

Myth busters: don't believe the hype

There are a lot of false impressions out there about our work - we shatter the myths.

Jargon buster and acronyms guide

Don't get confused by our phrases or acronyms, check what they actually mean.

Latest FAQs and case studies