Summary Care Records

In these videos, patients tell us of their experiences with medication and health records and why they believe that summary care records will be a huge benefit.

John Taylor, Bolton - condition: complex, chronic heart problems

Due to of all his health issues, John is worried about not having his notes shared in case he is taken ill, as he is often away from home caravanning. Watch John's video.

Brian Wootten, Dorset - condition: diabetes

Brian's condition requires treatment from many different specialists, who all require information. Watch Brian's video.

Jenny Stiling, Dorset

Jenny is a patient group representative. She considers why people should not be worried about sharing information electronically. Watch Jenny's video.

Electronic Prescription Service (EPS)

The Electronic Prescription Service will enable prescribers - such as GPs and practice nurses - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This will make the prescribing and dispensing process safer and more convenient for patients and staff.

Users of EPS Release 2 talk about their experiences of using it in the pharmacy and general practice, while staff from primary care trusts pass on their hints and lessons learnt.

Choose and Book

"Choose and Book is a radical improvement on the old paper system. As a busy professional, I need to manage my time carefully. Choose and Book made it so much easier to book an appointment and made sure that I got one that fitted in well with my schedule."

Mike Hitchens and other patients talk about their experiences with Choose and Book.

Picture Archiving & Communication Systems (PACS)

The nationwide introduction of PACS has not just led to quicker and more effective diagnosis and treatment, it's also enabled patients to feel more involved and better informed about their care.

Hear from patients themselves about the difference PACS is making.