Helpdesk and advice: we are here to help you
Using this advice is the foundation of good quality coded data. We also include links to NHS initiatives that affect the profession, so anyone working in clinical coding can understand the context of their work in the wider NHS.
You can also find:
- Frequently asked questions.
- Advice on answering coding queries and using the national clinical classifications helpdesk and national query mechanism.
- Useful web links.
- The forms to use to submit queries for ICD-10 and OPCS-4.
The Clinical Coding toolbox offers support and guidance on the tools and skills you will need to support each of the various clinical coding functions.
- Clinical coder: Coding tools, training courses and materials for clinical coders to encourage professional development and pride in their essential role.
- Clinical coding auditor: Tools, curriculum and policy information for clinical coding auditors particularly in view of the increasing importance of audit in clinical coding.
- Clinical coding trainer: Training tools and curriculum to support tutors of clinical coding.
- System/software supplier: Essential information and signposting for system and software suppliers.
If there is anything you would like to see in the Clinical Coding Toolbox, please let us know. You can give us your thoughts via our online feedback form.


