Frequently Asked Questions
The questions below have recently been asked around the Electronic Prescription Service (EPS). They are not intended to provide a complete overview of the service, only to address the specific issues raised to date.
Further questions are welcomed and should be sent to us via the contact us form.
- Getting ready for EPS Release 2
- Prescribing and dispensing electronic prescriptions
- Electronic repeat dispensing
- Nomination
- Cancelling an electronic prescription
- Electronic submission of reimbursement endorsements
- Security and confidentiality
- Troubleshooting
- Smartcards
Further information on these topics and more can be found at the following:


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