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Contacting the NHSmail team

We're always pleased to hear from NHSmail users, however some queries should be directed to your NHSmail Local Organisation Administrator (LOA) or the NHSmail helpdesk (0333 200 1133)

The e-mail forms available from this page will allow you to send mail to the most appropriate team for your enquiry.

Search the topic areas below and click on the associated link to submit your query.

Form 1
Account locked or blocked | Password forgotten or need resetting | Update Directory details or add name to directory to register | Set up or manage generic mailboxes

Form 2
Service problems | Reporting faults | Needing help | Complaints | Miscellaneous questions

Form 3.
Future service developments | Policy or best practice information

Form 4.
Connecting via IMAP or POP3 | Applications connections | Mobile device connections

Form 5.
Switching your local email service to NHSmail