Healthcare staff and patients' experiences
Many NHS organisations have been using Summary Care Records for some time and are seeing the benefits they have brought to their patients in emergency and out-of-hours services.
This section contains a selection of case studies and presentations that demonstrate the benefits of using Summary Care Records. A selection of film clips showing the benefits of Summary Care Records are also available.
For more information on the benefits of Summary Care Record visit benefits of Summary Care Records
Do you have a story to share about how Summary Care Records have benefited you or your local NHS organisation? Email us at: scr.comms@nhs.net
Patient Experiences
Helping Colin get the right treatment when away from home (4728, PDF 172Kb) - A former VAT consultant, Colin's health began to deteriorate in 1998, when he had problems with his breathing. A keen holiday maker and taking 15 types of medicines, Colin explains how the SCR can help him when he is away from home.
Knowing which medicines Tracey is taking when in an emergency (4727, PDF 175Kb) - Following a traumatic experience, Tracey was diagnosed with type 1 diabetes in 1996. Tracey tells of how the SCR has proved vital during times where she has required urgent care.
Helping Adrian manage his care (4578, PDF, 124Kb) Adrian Ball was diagnosed with Multiple Sclerosis in his early twenties, he explains how having a SCR will make it easier for NHS healthcare staff to understand what medication he is taking.
Providing a lifeline for Maireade (4584, PDF, 171Kb) Maireade Bird sees her SCR as a lifeline as she suffers from Bronchiectasis and Chronic Obstructive Pulmonary Disease.
Helping William get the right medication (4322 PDF,126Kb) A 15 month old baby is the youngest patient to date to benefit from having a Summary Care Record.
Hard copy versions of these case studies are available to order from the DH orderline.
Community and GP Practice Care Settings Experiences
Benefits for GPs (4582, PDF 113Kb) Dr. Julie McMillen, was initially concerned when she heard that NHS Bolton were going to be one of the first to start uploading Summary Care Records.
Benefits for GPs (4580, PDF, 129Kb) Dr. Colin Eagle, Senior Partner, Yardley Wood Medical Centre, tells how the introduction of Summary Care Records has benefited the health centre and patients.
Benefits for Practice Managers (4579, PDF, 128Kb) Angela Styring, Practice Manager, Yardley Wood Medical Centre, has over 9,000 patients at Yardley Wood and the surrounding areas. The centre started uploading Summary Care Records in 2008 and has not looked back since.
Benefits for PCT Project Managers (4583, PDF, 174Kb) Gemma Wade, Summary Care Record Project Manager, NHS South West Essex, explains how they were able to successfully create Summary Care Records for patients in their area.
These case studies are not currently available to order in hard copy format.
Hospital Pharmacy Experiences
Medway Maritime Hospital has approximately 150 patients admitted for hospital care and treatment every day. The introduction of Summary Care Records (SCRs) at Medway NHS Foundation Trust has improved medicines reconciliation for patients admitted to wards.
Below is a suite of case studies from the hospital citing examples where the use of Summary Care Records has benefited patients and healthcare staff:
- Summary Care Records used to support medicines reconciliation for elderly patients. (PDF, 460.2kB)
- Summary Care Records used to support accurate prescribing out of hours. (PDF, 330.2kB)
- Summary Care Records used to help to improve patient safety. (PDF, 352.0kB)
- Summary Care Records used to support patient care out of hours. (PDF, 429.5kB)
County Durham and Darlington NHS Foundation Trust have been using SCRs since July 2011. The below case study tells how hospital pharmacists are using the SCR to improve patient care.
These case studies are not currently available to order in hard copy format.