NHAIS system and value-added products and services
An explanation of Key User/System Administrator responsibilities, as referred to in the NHAIS Core System Service Level Agreement, is available as a downloadable document (PDF 115Kb).
Should the information you require not be available, please contact your Service Delivery Manager.
- Systems and Service Delivery — NHAIS Core System
- Systems and Service Delivery — value added services for the core NHAIS system
- Systems and Service Delivery — other products/services
- Other products/services in which Systems and Service Delivery are involved
Systems and Service Delivery — NHAIS Core System
These products are part of the NHAIS Core System — and adhere to the same NHAIS Core System SLA.
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Product |
Service Level Agreement |
|---|---|
|
Finance |
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HA/GP Pathology Laboratory Links |
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HA/Breast Screening Office Links |
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HA/Screening Links |
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NHS Central Register |
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Systems Software |
Systems and Service Delivery — value added services for the core NHAIS system
Some of these optional services rely on the provision of the NHAIS Core Service, hence adhere to and are included in the NHAIS Core System SLA. Other Services rely on the provision of the NHAIS Core Service, however they adhere to their own specific service level agreement.
|
Value Added Service |
Service Level Agreement |
|---|---|
|
Unix Support |
See Appendix A of Core System SLA |
|
Disaster Recover |
See Appendix B of Core System SLA |
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File Backup Verification |
See Appendix C of Core System SLA |
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System Shadowing |
See Appendix D of Core System SLA |
|
Extended Support |
See Appendix E of Core System SLA |
|
Breast Screening Audit |
Download the Breast Screening Audit Service SLA (PDF, 151.9kB) |
|
Cervical Cytology Screening Audit |
Download the Cervical Cytology Audit Service SLA (PDF, 146.0kB) |
Systems and Service Delivery — other products/services
|
Value Added Products and Services |
Service Level Agreement |
|---|---|
|
Bowel Cancer Screening System (BCSS) |
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MHMDS Bureau Service |
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CDS Bureau Service |
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Quality Management and Analysis System (QMAS) |
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Download the Open Exeter Service Level Agreement (PDF, 215.4kB) |
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SSD Secure File Transfer Service |
Download the SSD Secure File Transfer Service SLA (PDF, 100.1kB) |
|
DataEase Management Information |
Other products/services in which Systems and Service Delivery are involved
The Systems and Service Delivery support team also provide various aspects of support for: